Terms of service

Overview

Welcome to TrendBloom UK! The terms "we", "us" and "our" refer to TrendBloom UK, operated by AF Tech Solutions Ltd. TrendBloom UK operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). TrendBloom UK is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing any products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

We make every effort to provide an accurate representation of our products in our online store. However, colours or product appearance may differ from how they appear on your screen, depending on your device and display settings.

We do not warrant that the appearance or quality of any product purchased by you will meet your expectations or match exactly how it is depicted in our store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.

Section 3 — Orders

When you place an order, you are making an offer to purchase. TrendBloom UK reserves the right to accept or decline your order for any reason at our discretion. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests once an order has been accepted. If we are unable to accept, need to change, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at the time of order.

Your purchases are subject to return or exchange solely in accordance with our Refund and Return Policy.

You represent and warrant that your purchases are for your own personal or household use, and not for commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time your order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices in our online store may differ from prices offered elsewhere, including in any third-party stores. We may run promotions from time to time, governed by their own terms; where those terms conflict with these Terms, the promotion terms will apply.

You agree to provide current, complete, and accurate purchase, payment, and account information, and to keep this information updated so we can complete your transactions and contact you as needed.

You represent and warrant that: (i) any payment information you provide is true, correct, and complete; (ii) you are authorised to use the payment method provided; (iii) charges incurred will be honoured by your payment provider; and (iv) you will pay all charges incurred at the posted prices, including shipping and applicable taxes.

Section 5 — Shipping and Delivery

We currently ship to addresses within the United Kingdom only. All delivery times provided are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or other circumstances outside our control. Once products are handed over to the carrier, risk of loss passes to you. Please see our Shipping Policy for further details.

Section 6 — Intellectual Property

Our Services — including all trademarks, branding, text, images, graphics, product photos, and the design, selection, and arrangement of these — are owned by TrendBloom UK, AF Tech Solutions Ltd, or our licensors, and are protected by applicable copyright and intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.

TrendBloom UK's name, logo, and branding are trademarks of AF Tech Solutions Ltd. You must not use these without our prior written permission. Shopify's name, logo, and branding are trademarks of Shopify Inc. All other trademarks on the Services belong to their respective owners.

Section 7 — Optional Tools

You may be given access to third-party tools as part of the Services, which we neither monitor nor control. Such tools are provided "as is" and "as available", without warranties of any kind, and we accept no liability arising from your use of them.

Use of any optional third-party tools is entirely at your own risk, and you should review the relevant third party's own terms before use. We may, from time to time, introduce new features, which will also be governed by these Terms.

Section 8 — Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for examining or evaluating the content, accuracy, or practices of these third-party sites, and accessing them is done at your own risk. We are not liable for any harm related to your use of any third-party website, product, or service. Please review the relevant third party's own policies carefully.

Section 9 — Relationship with Shopify

TrendBloom UK is powered by Shopify, which enables us to provide the Services to you. Any sales made through our store are made directly with TrendBloom UK (AF Tech Solutions Ltd). Shopify is not responsible for any aspect of sales between you and TrendBloom UK, including any injury, damage, or loss resulting from purchased products. You release Shopify and its affiliates from all claims, damages, and liabilities arising from your transactions with us.

Section 10 — Privacy Policy

All personal information we collect is subject to our Privacy Policy. Because our Services are hosted on Shopify, Shopify also collects and processes information about your use of the Services to provide and improve them. Your information may be shared with Shopify and relevant third parties, potentially located outside the UK, in order to provide our Services to you. Please review our Privacy Policy for full details.

Section 11 — Feedback

If you submit any ideas, suggestions, reviews, or other feedback ("Feedback"), you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, and publish such Feedback for any purpose, including commercial use.

You represent that you own or have the rights to any Feedback you submit, and that it complies with these Terms. We are under no obligation to keep Feedback confidential, compensate you for it, or respond to it, and we may remove any Feedback we consider unlawful, offensive, or otherwise inappropriate at our sole discretion.

Section 12 — Errors, Inaccuracies and Omissions

Occasionally, our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any such errors and to update or cancel orders affected by inaccurate information, without prior notice, even after an order has been submitted.

Section 13 — Prohibited Uses

You agree to use the Services only for lawful purposes. You may not use the Services to: violate any law or regulation; infringe our intellectual property rights or those of others; harass, abuse, or harm any person; transmit false or misleading information; send spam or unsolicited promotional material; impersonate any person or entity; or engage in conduct that restricts or inhibits others' use of the Services or exposes us to liability.

You also agree not to upload malicious code, scrape or extract data from the Services using automated tools (including AI agents), collect personal information about other users, or attempt to bypass any security or access controls we use. We reserve the right to suspend or terminate your account at any time if we determine you have violated these Terms.

Section 14 — Agents

This section applies if you use, enable, or deploy any automated software or AI agent ("Agent") to access or interact with our Services on your behalf.

Any such Agent must clearly identify itself as an Agent in all requests (including in the user agent string), must not disguise itself as a human user or attempt to bypass measures such as CAPTCHAs, and must respond truthfully if asked whether it is human or automated. Agents must not circumvent any measure we use to control or restrict automated access to our Services. We may limit or block Agent access at our discretion.

Section 15 — Termination

We may terminate this agreement or your access to the Services at our sole discretion, at any time, without notice. You will remain responsible for any amounts due up to the date of termination.

Sections relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive termination, will continue to apply.

Section 16 — Disclaimer of Warranties

Information on our Services is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information, and any reliance you place on it is at your own risk.

Except as expressly stated, our Services and all products offered through them are provided "as is" and "as available", without warranties or conditions of any kind, whether express or implied, including any implied warranties of satisfactory quality, fitness for a particular purpose, or non-infringement. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Nothing in this section affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015.

Section 17 — Limitation of Liability

To the fullest extent permitted by law, TrendBloom UK, AF Tech Solutions Ltd, and our directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages — including loss of profits, revenue, or data — arising from your use of the Services or any product purchased through them, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

Section 18 — Indemnification

You agree to indemnify and hold harmless TrendBloom UK, AF Tech Solutions Ltd, Shopify, and our respective affiliates, officers, and employees from any claims, damages, or liabilities (including reasonable legal fees) arising from: (1) your breach of these Terms; (2) your violation of any law or third-party right; or (3) your access to or use of the Services.

Section 19 — Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be considered severable and will not affect the validity of the remaining provisions, which will continue in full force and effect.

Section 20 — Waiver; Entire Agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with any policies referenced herein, constitute the entire agreement between you and TrendBloom UK regarding your use of the Services, superseding any prior agreements or communications.

Section 21 — Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may transfer or assign these Terms, in whole or in part, without restriction.

Section 22 — Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Section 23 — Headings

Headings used in these Terms are included for convenience only and do not affect their interpretation.

Section 24 — Changes to Terms of Service

We may update or change these Terms at any time by posting the revised version on our website. It is your responsibility to check this page periodically for changes. Your continued use of the Services after any changes are posted constitutes your acceptance of those changes.

Section 25 — Contact Information

Questions about these Terms of Service should be sent to us at support@trendbloomuk.store.

Terms of service

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